Basically, it is a way of looking at business through the eyes of clients and what their specific needs require. By viewing processes in this manner, it is easy to identify areas of improvement.

This book covers a practical BPM approach. It explains in simple language how teams actually build business processes with today's software. Today's IT strategies are very complicated and it's hard to determine the correct approach for solving problems. The book clarifies how BPM and Business rules software works. Also, it explains how these solutions should fit together. If your company is considering BPM, this book will show you how to make it happen.

This book is truly unique and like no other. It provides step-by-step guidelines on how to actually do BPM projects. The framework gives you confidence that all aspects will be addressed during a project.

This book helps you understand the challenges of being successful in various organizations, it is very pragmatic and highly recommended for any BPM professional.